{"id":362,"date":"2026-06-23T19:05:16","date_gmt":"2026-06-23T19:05:16","guid":{"rendered":"https:\/\/weblvy9.lat\/?page_id=362"},"modified":"2026-06-24T15:03:18","modified_gmt":"2026-06-24T15:03:18","slug":"office-policies","status":"publish","type":"page","link":"https:\/\/weblvy9.lat\/?page_id=362","title":{"rendered":"Office Policies"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"362\" class=\"elementor elementor-362\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5d2fdf3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5d2fdf3\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-cdeecdd\" data-id=\"cdeecdd\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4d3531b elementor-widget elementor-widget-heading\" data-id=\"4d3531b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Office Policies <\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0575dd2\" data-id=\"0575dd2\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-2120adc e-flex e-con-boxed e-con e-parent\" data-id=\"2120adc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77ebe7f elementor-widget elementor-widget-heading\" data-id=\"77ebe7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Appointments<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fcc524f elementor-widget elementor-widget-text-editor\" data-id=\"fcc524f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>All appointments at Total Care Behavioral Health Services are scheduled in advance to ensure quality, uninterrupted care for each patient. We operate on an appointment-only basis and do not accept walk-in visits.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf12c31 elementor-widget elementor-widget-heading\" data-id=\"cf12c31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cancellations &amp; No-Shows<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0dd6517 elementor-widget elementor-widget-text-editor\" data-id=\"0dd6517\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We kindly request at least 24 hours\u2019 notice for any appointment cancellation or rescheduling. Missed appointments without prior notice may be subject to a no-show fee.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-02f2e98 elementor-widget elementor-widget-heading\" data-id=\"02f2e98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Telehealth Services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c9edb2 elementor-widget elementor-widget-text-editor\" data-id=\"5c9edb2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We offer secure and confidential virtual appointments for eligible patients. Patients are responsible for ensuring a stable internet connection and a private environment during telehealth sessions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75651a5 elementor-widget elementor-widget-heading\" data-id=\"75651a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Payment Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a08b470 elementor-widget elementor-widget-text-editor\" data-id=\"a08b470\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Payment is required at the time of service unless prior arrangements have been made. Patients are encouraged to contact the office for questions regarding fees, billing, or payment options.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85ec7cf elementor-widget elementor-widget-heading\" data-id=\"85ec7cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Insurance &amp; Forms<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c23fdca elementor-widget elementor-widget-text-editor\" data-id=\"c23fdca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We assist with insurance-related documentation where applicable. Completion of forms such as FMLA, disability, and medical certifications may require additional processing time and fees.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff9fe2e elementor-widget elementor-widget-heading\" data-id=\"ff9fe2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Confidentiality<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c38074e elementor-widget elementor-widget-text-editor\" data-id=\"c38074e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We are committed to protecting patient privacy and maintaining confidentiality in accordance with HIPAA guidelines. All medical information is securely handled and shared only with authorized consent.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e9c51d elementor-widget elementor-widget-heading\" data-id=\"8e9c51d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Medication Management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71219ab elementor-widget elementor-widget-text-editor\" data-id=\"71219ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Patients receiving medication management are expected to attend regular follow-up appointments. Refills and adjustments require provider evaluation to ensure safe and effective treatment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f07763e elementor-widget elementor-widget-heading\" data-id=\"f07763e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Emergency Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7106104 elementor-widget elementor-widget-text-editor\" data-id=\"7106104\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Our clinic does not provide emergency or crisis services. In case of a mental health emergency, patients should call 911, dial 988, or visit the nearest emergency room immediately.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57d197b elementor-widget elementor-widget-heading\" data-id=\"57d197b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Respectful Environment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9e3adb elementor-widget elementor-widget-text-editor\" data-id=\"f9e3adb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We maintain a respectful and safe environment for all patients and staff. Any abusive, threatening, or disruptive behavior may result in termination of services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9df6dfd e-flex e-con-boxed e-con e-parent\" data-id=\"9df6dfd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b7dc16 elementor-widget elementor-widget-spacer\" data-id=\"6b7dc16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Office Policies Appointments All appointments at Total Care Behavioral Health Services are scheduled in advance to ensure quality, uninterrupted care for each patient. We operate on an appointment-only basis and do not accept walk-in visits. Cancellations &amp; No-Shows We kindly request at least 24 hours\u2019 notice for any appointment cancellation or rescheduling. Missed appointments without [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-362","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/weblvy9.lat\/index.php?rest_route=\/wp\/v2\/pages\/362","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/weblvy9.lat\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/weblvy9.lat\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/weblvy9.lat\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/weblvy9.lat\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=362"}],"version-history":[{"count":7,"href":"https:\/\/weblvy9.lat\/index.php?rest_route=\/wp\/v2\/pages\/362\/revisions"}],"predecessor-version":[{"id":369,"href":"https:\/\/weblvy9.lat\/index.php?rest_route=\/wp\/v2\/pages\/362\/revisions\/369"}],"wp:attachment":[{"href":"https:\/\/weblvy9.lat\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=362"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}